ANSWER AUTOMATION

Never miss a call – our cutting-edge speech recognition technology and user-friendly follow-up tools streamline leasing and resident call-handling, optimizing your efficiency and resources. With our advanced system, rest assured that each call will be promptly answered on the very first ring. 

Key Benefits

COST EFFICIENCY

Cut down on in-person responses to optimize cost efficiency and streamline operations for your property management teams.

STREAMLINED REPORTING

Access valuable insights on important and frequent calls, including recurring service requests. Our streamlined reporting ensures that you have access to critical information at your fingertips.

ENHANCED RESIDENT RETENTION AND LEASE RATES

Superior service experiences are key in cultivating resident loyalty, resulting in higher retention and lease rates.

Timely, Relevant Responses

WARM WELCOMES

Greet your callers with the utmost professionalism by offering them tailored multilingual announcements, captivating on-hold marketing, and top-notch recordings. 

CALL PRIVACY

Ensure residents easily identify the community number by safeguarding team members’ phone numbers.

STREAMLINED INSIGHTS

Access real-time data and daily/weekly digests to prioritize crucial metrics precisely when you need them.

SEAMLESS COMPATIBILITY

Integrate with leading property management systems for instant resident identification and personalized service.

ROUND-THE-CLOCK CALL HANDLING FOR RAPID INFORMATION DELIVERY

EVALUATE YOUR COMMUNITY'S REQUIREMENTS

We will evaluate your call volume and community’s requirements to propose the most suitable Answer Automation configuration. 

INCORPORATE YOUR AUTOMATED RESPONSE WORKFLOW

Enhance the caller’s experience by utilizing caller ID recognition and call masking through seamless integration with property management systems.

InDepth TRAINING AND 24/7 SUPPORT

Our comprehensive training and 24/7 support, combined with our indepth training, delivers seamless operations.